Vacancy Back office/Customer service employee
Headquarters - Delfgauw
Do you want to help our dear customers and support our ibzmode team?
As a back office and customer service colleague you will support both our external customer service, and our ibzmode team.
NICE! THIS IS WHAT YOU WILL DO:
✦ Support external customer service:
- Process mail
- Challenging customer questions
- Order research
- Facebook messenger
- Blanks etc.
✦ Support ibzmode team head office:
- Checking orders
- Processing returns
- Import purchase orders
- Requesting articles from stores
- Place store replenishment orders etc.
WHO ARE YOU?
✧ You have a minimum of MBO education level.
✧ You have experience with customer service/back office work.
✧ You are very customer friendly, stress resistant and solution oriented.
✧ You write in flawless Dutch & English.
✧ You are at home with the office package, especially Excel.
✧ You are eager to learn and like varied work.
✧ You feel completely at home in the world of fashion.
Would you like to strengthen our ibzmode team? Do not wait too long and mail your CV to us!