Frequently Asked Questions

What are the shipping costs?
For orders in the Netherlands the postage 4.95. Jewelry and small accessories are shipped to 2.95 with the mailbox post. From 100, - we ship for free!

You also send parcels to other countries?
Yes, you can select your country in the ordering process, the associated shipping costs are then displayed. State your country is not listed, e-mail us:

Do you send parcels to my country?
We send parcels all over the world. Please select your country in the order process or send us an email if your country is not selected.

How can I pay?
Via ideal, paypal, mastercard, visa, billink afterpay, mr Cash and Sofort banking. All payment methods are free.

When will I receive my order?
Before 17:00 ordered is delivered the next day, also on Saturday, if available and exceptions. (Of these, we suggest you the same day informed)

I have a different delivery address?
You can give a different delivery address during the ordering process.

I'm not at home tomorrow, can I change it?
Yes you can, during the ordering process you can indicate if you want to receive the package. It is also possible to collect it at one of the 3000 collection points of the PostNL.

I have not received my order?
Through the track and trace of the PostNL you can track the package.

I ordered but want to change my order?
No problem, mail or give us a call! 015-2510721

I would like to receive a different size
Please call or email us, then we put the right size already own!

I want to return (part of) an order?
That can go to Ibiza Fashion, major trade route 13, 2645EH Delfgauw. Gladly enclose the invoice and return form!

Will I get my money back in return?
Yes, if the Ibiza Fashion unworn purchases in the packaging and undamaged. If you suspect bear, we take the items will not return!

When I get a response to my return?
We handle returns within 7 days.

I get back the cost of return?
No, these are for its own account, except when converting to a store credit.

How long the store credit valid?

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